Shipping Information
Shipping Overview
At MayLay, we ship products internationally with reliable postal partners to ensure safe and timely delivery.
Please note that all orders are not shipped from within the United States, and delivery times may vary depending on destination.
Processing Time
All orders are processed within:1–3 business days
During peak seasons or sales periods, processing may take slightly longer.
You will receive a confirmation email once your order has been shipped.
Shipping Time
stimated delivery times:
United States: 7–15 business days
Canada: 8–15 business days
Europe (France, Italy, etc.): 10–18 business days
Other regions: 10–20 business days
Please note: delivery times are estimates only and may vary due to customs or logistics delays.
Shipping Origin
Please note:
All orders are shipped from international warehouses, not from the United States.
This may affect transit time depending on destination and customs processing.
Shipping Carriers
We work with trusted international postal services, including:
USPS (for U.S. delivery)
Canada Post (final delivery in Canada)
Local postal services in destination countries
We cannot guarantee specific carriers for each order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Shipping Fees
Shipping fees vary by region:
United States: calculated at checkout
Canada: flat rate may apply depending on order
Europe & other regions: calculated at checkout
Customs & Duties
International orders may be subject to:
Import taxes
Customs duties
Local handling fees
These charges are not included in product or shipping prices and are the responsibility of the customer.
MayLay has no control over these charges.
Lost or Delayed Packages
If your tracking shows “delivered” but you have not received your package:
Please check:
Front door / mailbox / porch
Neighbors or building reception
Mailroom or workplace delivery area
If still not found after 3 days, please contact us.
We will assist you in investigating with the carrier.
Important Notes
Delivery times are estimates only
Delays may occur during peak seasons or customs processing
Please ensure your shipping address is correct at checkout
We are not responsible for incorrect address deliveries