Refund Policy

Fast Support | Secure Checkout | 30-Day Return Guarantee

Our Commitment

At MAYLAY, we stand behind the quality of every product and aim to ensure a smooth and reliable shopping experience.
If something goes wrong, we are here to make it right.

Return Eligibility

We accept returns if:

Item is unused and in original packaging
Request is made within 30 days of delivery
Proof of purchase is provided

Items that do not meet these conditions may not be eligible for a refund.

Easy Return & Refund Process

Once we receive your request:

Our team responds within 24–48 hours
We will provide return instructions
After inspection, refund or replacement will be issued

Refunds are usually processed within 5–10 business days.

Order Issues

If your order has issues such as:

Delayed delivery
Lost package
Wrong item received
Damaged product

Please contact us immediately with photos if possible.
We will prioritize these cases and resolve them quickly.

Non-Returnable Items

Certain items cannot be returned:

Final sale items
Gift cards (if applicable)
Items damaged due to misuse

Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect
Shipping fees are non-refundable

Contact Us

Email: support@maylaytech.com
We usually respond within 24 – 48 hours on business days.